To better ensure the safety of your goods, professional, environmentally friendly, convenient and efficient packaging services will be provided.
Pakage |
5-15 Days After Payment |
Wooden Box and Carton |
Type of Shipping |
Delivery |
Sea Freight, Air Freight, Express and Cold-Chain Transportation etc. |
About BIOBASE Company
Founded in 1999,BIOBASE Group is a new high-tech enterprise focusing on development, production and management of scientific equipment, In Vitro Diagnosis (IVD) instrument and reagent.
BIOBASE Group is specialized in products of 8 areas including medical diagnosis, biosafety protection, disinfection and sterilization, water purification system, infant care products, cold chain products, software products, clean room project.
Our Factory
BIOBASE Group have completed the construction of BIOBASE first industrial park in Zhangqiu, covering an area of 80,000 square meters, second industrial park in Tangye new district, covering an area of 160,000 square meters, and USA incubator in Silicon valley, covering an area of 2000 square meters.
Our Sales-after Service
There are MORE THAN 20 employees in After-Sales Department. They are responsible for different products, they are very knowledgeable about the products and can help you solve all after-sales problems. In addition, they can provide 24-hour online service.
Our Exhibition
Our company actively participates in world-renowned medical and laboratory equipment exhibitions, such as Arablab in Dubai, ACHEMA and MEDICA in Germany, AACC and FIME in the United States. Our products and services are unanimously recognized by our customers.
Q Do you accept OEM (Original Equipment Manufacturer) service?
A Yes we accept any OEM service since we are a professional manufacturer for medical equipment with about more than 10 years of OEM experiences.
Q What kind of guarantee do you offer?
A We provide 1 year warranty for all our items.
Q How long is the quotation valid?
A In general ,our prices are valid for one month from the date of quotation. Prices will be adjusted appropriately based on price fluctuations in raw materials and market changes.
Q How to deal with the faulty?
A First, our products are produced in strict quality control system, but if any faulty, we'll send new spare parts for free in 1
warranty year. Secondly, our after-sales department will periodically follow up customers.
Q What should I do if I do not know how to use?
A Please do not worry, manual user will be sent together, you can also contact us with more technological support.
Q What services can we provide?
A Accepted Delivery Terms: FOB,CIF,EXW;
Accepted Payment Currency:USD,EUR,CNY;
Accepted Payment Type: T/T,Cash,Alipay,LC
Language Spoken:English,Chinese,Germany,Spanish,